Service Stars of the Month

Trina Grace, medical assistant, and Ruth Dennison, R.N., Cancer Center

Service Star

Trina Grace, medical assistant

 

Service Star

Ruth Dennison, R.N.

A young woman was dying from cancer, and her 10-year-old son suffered from heart disease. After getting to know them, medical assistant Trina Grace wanted to do something special. So she worked with a charitable agency to arrange a special gift: a Disney World trip. But then the woman needed hospice care, and the charitable agency could no longer arrange the travel.

Enter Ruth Dennison, R.N. “I couldn’t sit by and allow more misery for a family that’s had so much,” she says. So she went to Great Wolf Lodge and asked them to donate a weekend to her patient’s family. “They wanted to do the right thing,” Dennison says.

When the day of the trip arrived, Dennison had another surprise: she arranged for a limo service to and from the resort and spending money for the family. “They were so very grateful for the opportunity to spend what ended up being their last weekend together,” Dennison says.

To nominate a star, go to the intranet at lvh.com. Go to the “What’s New” box and click on Nominate a Service Star.

Congratulations to Award Nominees

• Post anesthesia care unit and pediatric ambulatory surgical unit colleagues
   
• Elizabeth Martlock, food and nutrition services
   
• Michelle Zerpa, occupational therapist
   
• Terry Koehler, R.N., home care and hospice
   
• James Waddell, case management
   
• Eric Rathgeber, R.N., Cancer Center
   
• Georgeann Kressley, post anesthesia care unit
   
• Donna Grather, pediatric trauma coordinator
   
• Kay Schwalm, R.N., labor and delivery
   

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